TEXAS CONSUMERS

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Website Posting (HB 4224 Compliant)

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Client Rights: Access to Health Records & Complaints

Our practice is committed to transparency and protecting your rights as a client.

Requesting Your Health Records
Clients may request copies of their medical or mental health records by submitting a written request to:
📧 Email: info@viescatxs.com
📞 Phone: (512)-921-9022
⏱ Requests are processed within the timeframe required by law.

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Licensing & Regulatory Authority
Licensed Social Workers in Texas are regulated by the Texas Behavioral Health Executive Council (BHEC).

📍 Texas Behavioral Health Executive Council
🌐 https://bhec.texas.gov
📞 (512) 305-7700

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Filing a Complaint
If you experience difficulty accessing your records or have a concern about your care, you may file a complaint with BHEC at:
🌐 https://bhec.texas.gov/discipline-and-complaints

This information is provided in accordance with Texas Health & Safety Code §181.105 (HB 4224).

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ILLINOIS CONSUMERS

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Filing a Complaint

To file a complaint against a social worker licensed in Illinois, contact the

Illinois Department of Financial & Professional Regulation (IDFPR)

 

You can access the link to file an online complaint by clicking HERE

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All Inquiries: 1-888-473-4858
Professional Licensing: 1-800-560-6420

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Illinois Department of Financial and Professional Regulation
320 West Washington Street, 3rd Floor
Springfield, Illinois 62786