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Client Rights
Website Posting (HB 4224 Compliant)
Client Rights: Access to Health Records & Complaints
Our practice is committed to transparency and protecting your rights as a client.
Requesting Your Health Records
Clients may request copies of their medical or mental health records by submitting a written request to:
📧 Email: info@viescatxs.com
📞 Phone: (512)-921-9022
⏱ Requests are processed within the timeframe required by law.
Licensing & Regulatory Authority
Licensed Social Workers in Texas are regulated by the Texas Behavioral Health Executive Council (BHEC).📍 Texas Behavioral Health Executive Council
🌐 https://bhec.texas.gov
📞 (512) 305-7700
Filing a Complaint
If you experience difficulty accessing your records or have a concern about your care, you may file a complaint with BHEC at:
🌐 https://bhec.texas.gov/discipline-and-complaintsThis information is provided in accordance with Texas Health & Safety Code §181.105 (HB 4224).